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Privacy Policy

Privacy Policy

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, postal address, and other contact details when you register on our website, request information, make a purchase, or contact us.
  • Payment Information: Payment card details, billing address, and other financial data for processing orders or refunds.
  • Vehicle Information: Details about your vehicle, such as model, registration number, and usage data.
  • Usage Data: Information about how you use our website, products, and services, including your IP address, browser type, device identifiers, and browsing activity.
  • Location Data: GPS data and other location-based information when using location-specific features or services.

2. How We Use Your Information

Sampoorn EV Pvt. Ltd. may use the information collected for various purposes, including:
  • To provide, maintain, and improve our products and services.
  • To process transactions, fulfill orders, and manage customer accounts.
  • To communicate with you regarding your purchases, inquiries, and customer support requests.
  • To send promotional materials, newsletters, or other information that may interest you, provided you have given consent.
  • To monitor and analyze trends, usage, and activities in connection with our services.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with:
  • Service Providers: Third-party vendors, partners, and service providers who perform functions on our behalf, such as payment processing, data analysis, marketing, customer support, and shipping.
  • Affiliates and Subsidiaries: Companies within our corporate group for purposes consistent with this Privacy Policy.
  • Legal Authorities: If required by law, to comply with legal processes, or to protect the rights, property, and safety of Sampoorn EV Pvt. Ltd., our customers, or others.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access in accordance with law enforced and we we also restricts disclosure, alteration, or destruction of personal data. While we strive to protect your personal data, we cannot guarantee its absolute security due to inherent risks associated with data transmission and storage.

5. Your Privacy Rights

Depending on your location, you may have the right to:
  • Access and receive a copy of your personal data.
  • Correct or update any inaccuracies in your data.
  • Request the deletion of your personal data, subject to legal limitations.
  • Opt-out of receiving marketing communications.
  • To exercise these rights, please contact us at info@sampoornev.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain website features.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services.

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